Segpay Carat


Be better suited for the ever-changing business world with up-to-date information straight from our experts that discuss various e-commerce, business, and economic growth topics.

See us in Amsterdam, Berlin and Prague

SegPay is Europe-bound for three separate industry events. First stop, Webmaster Access, Sept 8-11 at the DoubleTree Hilton, Amsterdam. See us at Friday’s “Meet Market,” starting around 3:30pm in the Eastwood room, and let us know what’s on your mind. Here are a few things we’d love to discuss: How to boost your income with

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Transaction Report Updates

We made a couple of updates to Transaction reports this morning: Transaction Detail report: If you add Transaction Source to your report under Advanced Options (see image on right), your transactions are now defined more specifically, as one of the following: Signup, Conversion, Instant Conversion, Delayed Capture, Refund, Void, Chargeback, One-Click or Rebill. Transaction Summary report:

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New Merchant Portal Feature: User Management

Smart managers focus on what they do best and get help with the rest. Starting today, you can apply that same wisdom when working in SegPay’s Merchant Portal – by inviting others on your staff to create logins and help you take on the day-to-day task of managing your payments and everything that goes along

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More Detail in the Transaction Detail Report

Starting today, when you run a Transaction Detail report you can view even more information about each sale that occurred during your selected date range. Specifically, you’ll see the status of each transaction (authorized or declined) and the price point ID associated with the transaction. Status is included in the report by default. Price Point

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Email Marketing

Why You Should be Building an Email List Right Now

Ever wonder why you get so much spam in your inbox? It’s because even now in the age of social media, email marketing is still an incredibly powerful and profitable way to generate sales. Nearly everyone has email and checks it at least once a day. If unsolicited spam emails are generating profits, imagine how much more

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New Merchant Portal Feature: Sales by Country Report

Here’s what’s new in the Merchant Portal this week: Sales by Country Report This new report, located under Performance Reporting, lets you see which countries your sales came from during any time period. You decide whether country is determined by the customer’s billing information or their IP address at the time of the sale. NATS

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Share Your Suggestions on our Ideas Portal

You’ve been making your voices heard: after launching the new Merchant Portal last week, we have already added new features and enhancements, based on merchant feedback. Now, to encourage you to keep sharing your thoughts and ideas for how we can make SegPay better for you, we’ve launched an “Ideas Portal.” Visit: to propose

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Tips on Mastering Customer Retention

Please check out Tips to Master Customer Subscription Retention by Cathy, published on Churn of your subscription customers is one of the most important factors to look at when measuring the health and longevity of your business. Recurring billing models always see some regular churn, it’s just the nature of business with subscription programs. Merchants

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New Merchant Portal Feature: See More Detailed Info about Purchases

Last week we introduced SegPay’s new Merchant Portal. Today we made a few updates, based on feedback: When viewing the details of a specific purchase record, you now see the consumer’s billing terms, including the type of purchase – recurring membership, one-time sale, etc. – along with the price, recurring charge and billing interval (if

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