Segpay Carat


Be better suited for the ever-changing business world with up-to-date information straight from our experts that discuss various e-commerce, business, and economic growth topics.

Cathy Quoted in Roundup of Best Billing Practices

Please read’s informative look at best billing practices for merchants, published this week. We appreciate that they asked SegPay to participate and we (of course) highly recommend the article. There’s lots of helpful information in there, including the following quote from our CEO Cathy Beardsley about the importance of being prepared for audits: “At any

Read More »

Review, Refund and Cancel Transactions in the Merchant Portal

It’s been about two months since merchants first got a look at SegPay’s new Merchant Portal, your central place to manage everything billing-related from virtually any device, anytime. Occasionally we will use this space to discuss specific features of the portal and address questions we’ve received from merchants. Today’s topic: reviewing, cancelling, refunding transactions, and

Read More »

Find Payout Adjustments Faster

We made a few changes to the Merchant Portal this week: Invoice Report Adjustments was added as a new invoice type, so you can filter the report to only show your invoices that include Adjustments, such as when the credit card association fees were applied to your account: Stand-in Stand-in processing is not available for

Read More »

Get to Know a SegPay Employee: Jessica

It is that time again: time to get to know one of the people behind SegPay, and put a face and a story to a name you may already know. If you are a merchant who has interacted with our tech support team, it’s very possible you have talked or emailed with Jessica McFarLane before.

Read More »

Recapping an Eventful Week in Europe

The SegPay team is back from Europe and we want to thank AVN, Xbiz, and TES for putting on three great events. We were there for all three, and had a blast touching base with our European partners and merchants. As always, Webmaster Access in Amsterdam was very well attended and AVN put on a

Read More »

Time for Merchants to Start Catering to Pre-paid Card Users

The popularity of pre-paid cards has exploded in recent years. They’re easy to get – just visit a supermarket or convenience store and look for the gift card display, where you’ll find plenty of cards bearing the Visa or Mastercard logo, pre-loaded with $25, $50 and $100. These cards can be used anywhere credit cards

Read More »

Tips on Launching an Affiliate Marketing Program

Better late than never to share our article, “Best-Performing Affiliate Programs Rely on Mapped-Out Objectives,” written by Cathy and published in August by XBiz. Engaged affiliates drive stronger traffic, so merchants should be constantly thinking about ways to interact with their affiliate networks. Merchants can motivate affiliates by offering limited-time discounts to push new customers to

Read More »

Card Association News

Part of our job at SegPay is to make sure merchants are up to date on the latest news and rules changes from Visa and Mastercard. The card brands are also making a concerted effort to improve their communication to all members of their value chain by publishing news and articles on a regular basis. 

Read More »

SegPay will be Fully Operational During Hurricane Irma

As you may know, SegPay is headquartered in South Florida, which is currently in the path of Hurricane Irma, one of the most powerful storms ever recorded in the Atlantic. We have called this area home since 2005 – our entire existence – so we’ve been through this before. And while our main office is

Read More »

Our website uses “cookies” and other technologies, which store small amounts of information on your computer or device, to allow certain information from your web browser to be collected and improve your experience. By using this website, you accept the terms of our privacy policy and cookie policy.