Segpay's Mission, Vision, and Values
Committing to independence enables us to chart our destiny
Leveraging our strong, stable, and reliable environment to better serve stakeholders
Fostering success through a collaborative experience with our partners
Leading our industry through ingenuity, continuous improvement, and growth
Providing a harmonious environment, Segpay creates a positive experience for all
Upholding the highest standards of ethics and integrity in everything we do
Letter from Our CEO
When I started Segpay in 2005, it was on the premise that we were going to do things right and that would help us earn the respect of our clients, acquirers, and card brands. We set out to be the most responsive, transparent, and compliant payment facilitator in the space. We still start each day with that foundation and live by those core values.
Initially, we launched in the European market where there was only one other high-risk payment facilitator. We opened with the belief that our client’s funds would always be protected. We were the first payment facilitator to have all client funds held or “segregated” to settlement accounts, away from operational funds. In fact, our original tagline, was “You Get Paid Before We Do.” Today, regulations require that all Payment Facilitators hold client funds in settlement accounts with licensed credit institutions. We were ahead of our time!
We were also one of the first payment facilitators to earn our license as an Authorized Payment Institution (API) in the UK. Thanks to Brexit, we are now licensed with the Central Bank of Ireland to service the EU Market as an API.
As our payment facilitator business grew, we expanded our service offering to include Gateway Services along with Merchant Services. Adding this solution allows Segpay to service any type of payment need a client might have. It also gives our clients flexibility as their business grows.
The team at Segpay puts in a lot of work each day to take the best possible care of our clients. Our system enhancements are all driven by our client’s need to improve conversions and grow their revenue. Great care is given to network security and we approach everything with a risk-minded perspective. We are always there with our merchants—All the Way to Paid ™.
I love my team, clients, and the partners we work with, and thank you for trusting us to help grow your business!
– Cathy Beardsley
US Leadership Team
President & CEO
Cathy Beardsley helps people and businesses navigate high-risk payments, fraud mitigation, and subscription-based billing.
As President and CEO at Segpay, she oversees the entire Segpay team as well as monitoring the latest payment industry challenges and changes to help clients find the best payment solutions for their business.
For Cathy, keeping clients safe and compliant is the most rewarding part of the role. Cathy is also a board member of the Free Speech Coalition.
Outside of the office, Cathy enjoys travel, live music, and spending time with her family.
VP of Finance
David helps the business with financial analysis, meeting important regulatory requirements, and managing multiple banking relationships.
As VP of Finance at Segpay, he oversees Finance & Accounting as well as Compliance and our Ireland subsidiary. For David, solving problems and providing analysis of contracts with various partners is the most rewarding part of the role.
Outside of the office, David enjoys golf, time at the beach, and following his favorite sports teams.
VP of Human Resources
Jenilsa helps people and businesses to direct and oversee the organization’s Human Resource plans in ways that support the organization’s mission and overall strategy.
As the VP of Human Resources, she provides executive-level leadership and guidance to Segpay’s HR operations. For Jenilsa, working with her colleagues is the most rewarding part of her role.
Outside of the office, Jenilsa enjoys spending time with her family, traveling, kickboxing, and helping in her community.
VP of Fraud and Compliance
Chris helps Segpay and its clients maintain compliance with the ever-changing regulatory and card brand requirements while keeping two eyes on fraud prevention.
As a VP of Fraud and Compliance at Segpay, he oversees a team of dedicated professionals who are the best at what they do.
Outside of the office, Chris enjoys finding time away from the city for hiking, fishing, foraging, and trap and skeet shooting.
Sr Director of Operations
Marco helps our organization by identifying ways for our teams to be effective and consistent.
As a Senior Director of Operation at Segpay, he oversees the Product Development Team as well as the Information Technology Team. For Marco, helping others resolve things they cannot resolve on their own is the most rewarding part of the role.
Outside of the office, Marco enjoys dining in new places, involvement in his kids’ sports, and travel.
Director of Sales
Kristi helps Segpay merchants process payments securely online.
As the Director of Sales, she oversees the sales team and underwriting process. For Kristi getting a merchant’s website live to process transactions and educating them along the way is the most rewarding part of her role.
Outside the office, Kristi enjoys spending time with her family and friends going to the beach, movies, comedy clubs, and participating in game nights with a home-cooked meal.
Director of Support Services
Sean helps businesses integrate, innovate, and succeed.
As the Director of Support Services, he oversees merchant technical integrations as well as customer service operations. For Sean, making things work is the most rewarding part of the role.
Outside of the office, Sean enjoys traveling, exploring new exotic cuisines, and making memories with his family.
Director of Software Development
Gustavo helps businesses by driving the implementation of complex technical solutions, effectively leading software development teams, and providing specialized expertise to accomplish the industry needs.
As the Director of Software Development at Segpay, he oversees the QA and Software Development teams as well as the recently incorporated Data Analytics team. For Gustavo, mentoring and drive the team’s success is the most rewarding part of the role.
Outside of the office, Gustavo enjoys traveling, acting, and dancing.
Europe Leadership Team
Senior Onboarding & Risk Specialist
Tony helps Segpay and its European merchants maintain compliance with regulatory and card brand requirements.
As Senior Onboarding & Risk Specialist, Tony ensures the quality of due diligence is maintained to a high standard.
Outside of the office, Tony enjoys spending time with his wife Laura and two dogs Chica and Xena, especially down on the beach. He also loves to travel whenever possible..
Head of Compliance AND Risk - Ireland & UK
Billie helps Segpay and its European clients maintain compliance with regulatory and card brand requirements.
Billie ensures that Segpay’s compliance and risk frameworks are well-managed and offer the highest standards of protection for the organisation by maintaining a strong compliance culture with effective smart business controls, compliance monitoring and compliance training.
Outside of the office, Billie enjoys chess, running, playing squash/racquetball and spending time with his family.
Head of Finance
Maria helps Segpay Ireland operate effectively and in line with regulatory standards.
As Head of Finance for Segpay Ireland, Maria oversees the day-to-day financial operations of the company, as well as working with Segregated Payments Global Finance Team. For Maria, providing financial and strategic support is the most rewarding part of the role.
Outside of the office, Maria enjoys spending time with her family, walking, and keeping fit.
Claudine helps Segpay’s merchants receive their payments quickly and efficiently.
As Accounting Lead, Claudine manages Segpay Europe’s financial operations, from merchant transactions to regulatory reporting.
Outside of the office, Claudine enjoys taking her daughter to Irish dancing competitions and walking her dogs in the countryside.
Head of Underwriting
Paul helps Segpay onboard new merchants in line with regulatory requirements and the corporate risk appetite.
As Head of Underwriting, Paul oversees the global underwriting team. For Paul, mentoring and developing the team to onboard new merchants whilst protecting the business is the most rewarding part of the job.
Outside of the office, Paul enjoys swimming, reading and gardening.