Segpay Carat

Segpay's Mission, Vision, and Values

Our Mission

Segpay is dedicated to providing merchants secure turnkey services to accept payments online; with a guarantee that your funds are always safe. Our friendly and knowledgeable staff of industry veterans will help tailor the right solution so that you can focus on growing your business.

Our Vision

We will lead the way by continuously improving the payment solutions that merchants need to optimize their online businesses.

Our Values

Freedom

Committing to independence enables us to chart our destiny

Stability

Leveraging our strong, stable, and reliable environment to better serve stakeholders 

Teamwork

Fostering success through a collaborative experience with our partners

Leadership

Leading our industry through ingenuity, continuous improvement, and growth 

Happiness

Providing a harmonious environment, Segpay creates a positive experience for all

Honesty

Upholding the highest standards of ethics and integrity in everything we do

Letter from Our CEO

When I started Segpay in 2005, it was on the premise that we were going to do things right and that would help us earn the respect of our clients, acquirers, and card brands. We set out to be the most responsive, transparent, and compliant payment facilitator in the space. We still start each day with that foundation and live by those core values.

Initially, we launched in the European market where there was only one other high-risk payment facilitator. We opened with the belief that our client’s funds would always be protected. We were the first payment facilitator to have all client funds held or “segregated” to settlement accounts, away from operational funds. In fact, our original tagline, was “You Get Paid Before We Do.” Today, regulations require that all Payment Facilitators hold client funds in settlement accounts with licensed credit institutions. We were ahead of our time!

We were also one of the first payment facilitators to earn our license as an Authorized Payment Institution (API) in the UK. Thanks to Brexit, we are now licensed with the Central Bank of Ireland to service the EU Market as an API.

As our payment facilitator business grew, we expanded our service offering to include Gateway Services along with Merchant Services. Adding this solution allows Segpay to service any type of payment need a client might have. It also gives our clients flexibility as their business grows.

The team at Segpay puts in a lot of work each day to take the best possible care of our clients. Our system enhancements are all driven by our client’s need to improve conversions and grow their revenue. Great care is given to network security and we approach everything with a risk-minded perspective. We are always there with our merchants⁠—All the Way to Paid ™.

I love my team, clients, and the partners we work with, and thank you for trusting us to help grow your business!

– Cathy Beardsley

Cathy Beardsley - CEO Segpay

Our Leadership Team

Cathy Beardsley

Cathy Beardsley

President & CEO

Cathy Beardsley helps people and businesses navigate high-risk payments, fraud mitigation, and subscription-based billing.

As President and CEO at Segpay, she oversees the entire Segpay team as well as monitoring the latest payment industry challenges and changes to help clients find the best payment solutions for their business.

For Cathy, keeping clients safe and compliant is the most rewarding part of the role. Cathy is also a board member of the Free Speech Coalition.

Outside of the office, Cathy enjoys travel, live music, and spending time with her family.

David Hohman

David Hohman

VP of Finance

David helps the business with financial analysis, meeting important regulatory requirements, and managing multiple banking relationships.

As VP of Finance at Segpay, he oversees Finance & Accounting as well as Compliance and our Ireland subsidiary. For David, solving problems and providing analysis of contracts with various partners is the most rewarding part of the role.

Outside of the office, David enjoys golf, time at the beach, and following his favorite sports teams.

Jenilsa Castillo

Jenilsa Castillo

VP of Human Resources

Jenilsa helps people and businesses to direct and oversee the organization’s Human Resource plans in ways that support the organization’s mission and overall strategy.

As the VP of Human Resources, she provides executive-level leadership and guidance to Segpay’s HR operations. For Jenilsa, working with her colleagues is the most rewarding part of her role. 

Outside of the office, Jenilsa enjoys spending time with her family, traveling, kickboxing, and helping in her community.

Chris Clarke

Chris Clarke

VP of Fraud and Compliance

Chris helps Segpay and its clients maintain compliance with the ever-changing regulatory and card brand requirements while keeping two eyes on fraud prevention.

As a VP of Fraud and Compliance at Segpay, he oversees a team of dedicated professionals who are the best at what they do.

Outside of the office, Chris enjoys finding time away from the city for hiking, fishing, foraging, and trap and skeet shooting. 

Marco Escobar

Marco Escobar

Sr Director of Operations 

Marco helps our organization by identifying ways for our teams to be effective and consistent.

As a Senior Director of Operation at Segpay, he oversees the Product Development Team as well as the Information Technology Team. For Marco, helping others resolve things they cannot resolve on their own is the most rewarding part of the role.

Outside of the office, Marco enjoys dining in new places, involvement in his kids’ sports, and travel.

Kristi Greer

Kristi Greer

Director of Sales

Kristi helps Segpay merchants process payments securely online.

As the Director of Sales, she oversees the sales team and underwriting process. For Kristi getting a merchant’s website live to process transactions and educating them along the way is the most rewarding part of her role.

Outside the office, Kristi enjoys spending time with her family and friends going to the beach, movies, comedy clubs, and participating in game nights with a home-cooked meal.

Sean Chambers

Sean Chambers

Director of Support Services

Sean helps businesses integrate, innovate, and succeed.

As the Director of Support Services, he oversees merchant technical integrations as well as customer service operations. For Sean, making things work is the most rewarding part of the role.

Outside of the office, Sean enjoys traveling, exploring new exotic cuisines, and making memories with his family.

Gustavo Rodriguez

Director of Software Development

Gustavo helps businesses by driving the implementation of complex technical solutions, effectively leading software development teams, and providing specialized expertise to accomplish the industry needs.

As the Director of Software Development at Segpay, he oversees the QA and Software Development teams as well as the recently incorporated Data Analytics team. For Gustavo, mentoring and drive the team’s success is the most rewarding part of the role.

Outside of the office, Gustavo enjoys traveling, acting, and dancing.