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Be better suited for the ever-changing business world with up-to-date information straight from our experts that discuss various e-commerce, business, and economic growth topics.

Recapping XBiz Miami

We made it all the way back home from XBiz Miami. Sure, we reside only 40 minutes from the show’s 2017 venue, the Mondrian Hotel on South Beach, but anyone who has ever driven that stretch of I-95 knows it’s only slightly less stressful than dealing with airports. Now that we’re back, we want to

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Beta Testing

Preview the Beta Version of SegPay’s New Merchant Portal

It’s been almost two months since a handful of SegPay merchants began using our new merchant portal. Their feedback has led to a number of fixes and improvements and we think the portal is in pretty good shape now – so, we’re opening it up to anyone who wants to try it out and help

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Please Join us at XBiz Miami

XBiz Miami is just a week away (May 30 – June 2) and SegPay will be there, Gold-Sponsoring our way through the festivities. We love having the opportunity to travel the world and visit with merchants, partners, and friends – or, in this case, to do it in our own backyard, a brisk 40-mile drive down

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Customer Retention

Use Retention Offers to Keep Your Customers

For online subscription-based businesses, customer cancellation (or churn) is a normal part of life. You can offer the best service at the best price, and you’re still going to lose customers eventually. Unless you are personally handling customer service, there’s rarely a chance to respond to a cancellation request the moment it happens. If only

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Visa Preparing for Beefed-up Fraud Prevention via 3-D Secure 2.0

The next generation of 3-D Secure (3DS) payment authentication is on the horizon, promising even stronger fraud prevention for e-commerce transactions. Visa shared some news last week about its plans for supporting the rollout of 3DS 2.0. Here’s a summary: Early adoption of 3-D Secure (3DS) 2.0 is expected to begin in the latter half

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Get to Know a SegPay Employee: Teresa

When asked what makes SegPay a successful company and a great place to work, we have an easy answer: our people. We know every company says that, but we really mean it! (Oh, right, everyone says that too 🙂 ). OK, well then we’re going to try and prove it by spotlighting some of our

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“How-to” Choose the Right Billing Solution

A huge thank you to XBiz for publishing “Billing Solutions that Best Suit a Merchant’s Needs,” authored by our CEO, Cathy Beardsley in the April issue. The article helps merchants choose the best payment processing solution for their business. Here’s an excerpt: Most merchants in the high-risk space fall into one of three processing categories:

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