Retention Offers
Improve retention through incentives when members ask to cancel
Retention offers are made either on-site or over the phone, depending on where the member made the cancellation request. They can also be presented via the cancellation email. Merchants may retain consumers at the time of cancellation or reach out to them to reactivate their membership.
Reactivation Feature
Reach out to former members with ease
Merchants can easily reactivate an expired member, perfect for remarketing programs and incentives to sign-up again.
Localization
Use geo-targeting for local language and currency
Increase conversions with geo-targeting to display currency and payment methods according to a consumer’s region. Segpay offers 15 currencies, translated payment pages, and receipts in 13 different languages.
Single-Use Promo Feature
Generate new business with exciting promos
Offer new consumers a special offer to try your program. A Single-Use Promo allows for a one-time special offer for new customers. Plus, returning customers can use it to take advantage of special offers.
Cross Sale Functionality
Capture attention at checkout
Display cross-sell offers at checkout.
Customization of Email Receipts
Make it personal
Customize messages for email receipts.
Card Updater
Make it easy to update payment preferences
Save customers from canceled orders. The Segpay Card Updater allows consumers to easily update their card on file when it expires, or they open a new account.
Real-Time Reporting
Track sales and visitors in real time with detailed reporting and analytics
Standard reports are available via API and custom reports are available on request. Add Google Analytics to payment pages for more in-depth traffic statistics.