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Be better suited for the ever-changing business world with up-to-date information straight from our experts that discuss various e-commerce, business, and economic growth topics.

Customer Retention

How successful subscription services are boosting customer retention

The Segpay team is attending the Phoenix Forum March 28th-30th where we’ll have the honor of hosting a Friday morning panel discussion titled, Revving up Retention: Key ways to keep business in the competitive marketplace. Cathy is moderating the panel, and will join four other business leaders in sharing strategies for retaining customers on recurring,

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Which Type of Merchant Account Works Best for You?

Deciding which processing solution is the right one for your business is a big decision.  Should you apply for a Direct Merchant Account?  Or would an IPSP or Payment Facilitator arrangement suit you better?  What are the differences and which one best matches your needs?  At Segpay we specialize in online credit card processing for

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European Summit Recap

The Segpay team is back from the European Summit in beautiful Lisbon, Portugal, and we wanted to share some of the key themes that came out of this year’s show. First off, payout solutions for affiliates, cam models, etc. As in, they are needed.  This isn’t ground-breaking news, of course, but we heard it again – loud and clear

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United Kingdom

All Eyes are on the U.K.

With roughly a month until the Brexit deadline, and only slightly longer before new age verification regulations kick in, the U.K. is at the center of attention. So says Cathy in her latest piece for XBIZ World, The UK Bucks the Business Landscape. 

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Cathy & Kristi

Talking Merchant Services at the European Summit

The European Summit, in the great city of Lisbon, is one of Segpay’s annual must-attend industry events. Cathy, Kristi and Jakub will represent the team this year, from March 1-4, and we hope to see you at the show. We’ll be there to discuss our recently-introduced Merchant Services group – which can help you with direct merchant

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UK Faces Brexit Deadline and New Age Verification Regulations

All eyes are on the world’s fifth largest economy as the first quarter heads to an end.  After a long and winding road, two major changes are set to shake up Northwest Europe, changes that will impact how business is conducted around the globe.  First and foremost is Brexit, whereby the UK leaves the European

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Visa Announces Lower Chargeback Thresholds

Visa has announced stricter chargeback rules affecting its dispute monitoring programs for both merchants and acquiring banks. Effective October 1st, 2019, the allowable sales-to-chargeback ratios will be lowered under the Chargeback Monitoring Program (VCMP) and Acquirer Monitoring Program (VAMP), two compliance efforts that help merchants and acquirers keep dispute and fraud activity to a minimum..

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Segpay’s Merchant Services Group

Yesterday we announced a dedicated team focused on direct merchant account placement, gateway and other specialized merchant services. Read the press coverage on: DigitalTransactions.net. YNOT.com.

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Customer Retention

Cancel/Keep Save Rate Up to 8%

About a year and a half ago (time sure flies) Cathy wrote an article for XBIZ.com with tips on improving customer retention, in which she shared the following: Most often, merchants that have effectively implemented these retention offers greatly reduced their monthly churn rate. In fact, since we began offering these types of “Cancel/Keep” retention

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