New in the Merchant Portal this week: view recent cancellations and expirations; and learn more about unsuccessful rebills, including the date of the next billing attempt.
Recent Cancel/Expires Report – This new report – accessed under the My Consumers menu – shows your recurring-billing memberships that were canceled or expired during the time period you select. Coming soon: eligible memberships will include a Reactivation button, allowing you to quickly reinstate the canceled/expired member.
Insight into multiple rebill attempts:- When viewing the purchase record for a subscription where a failed billing attempt is in a “re-trying” state, you now see the date of the next try (“Next Transaction Date” in the image below), along with the reason the previous attempt(s) did not succeed.
As always, please share your thoughts about these new features, or anything else, in the comments below. Or, post your suggestions in the Segpay Ideas Portal.