New in the Merchant Portal this week: view recent cancellations and expirations; and learn more about unsuccessful rebills, including the date of the next billing attempt.
Recent Cancel/Expires Report – This new report – accessed under the My Consumers menu – shows your recurring-billing memberships that were canceled or expired during the time period you select. Coming soon: eligible memberships will include a Reactivation button, allowing you to quickly reinstate the canceled/expired member.
Insight into multiple rebill attempts:- When viewing the purchase record for a subscription where a failed billing attempt is in a “re-trying” state, you now see the date of the next try (“Next Transaction Date” in the image below), along with the reason the previous attempt(s) did not succeed.
![Merchant Portal Updates](https://segpay.com/wp-content/uploads/2021/08/retry1.png)
As always, please share your thoughts about these new features, or anything else, in the comments below. Or, post your suggestions in the Segpay Ideas Portal.