How successful subscription services are boosting customer retention

Customer Retention
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The Segpay team is attending the Phoenix Forum March 28th-30th where we’ll have the honor of hosting a Friday morning panel discussion titled, Revving up Retention: Key ways to keep business in the competitive marketplace.

Cathy is moderating the panel, and will join four other business leaders in sharing strategies for retaining customers on recurring, subscription-based services. The panelists are:

  • Sam Rakowski, CEO, Mr. Skin
  • Kenny B., President, Stunner Media
  • Alison Boden, CEO, Kink
  • Gary Blumenthal, Webmaster, OLB Media

What are some of the things you do to improve retention? If you plan to be in Phoenix, we’d love to have you join the discussion, so please stop by the Xavier meeting room at 10am Friday and bring your insights and/or questions for the panel. We’ll have a free gift for everyone who attends.

There are lots of interesting panel discussions at this year’s show, both focused on cam sites as well as business in general. Cathy will also participate in the State of the Industry panel, Friday at 1pm in the Xavier room.

Finally, Segpay is sponsoring the Hub Meetup in the hotel courtyard from 4-6p on Friday and hope to see you there!

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